New textphone service for UK
Textphone service revolutionised
With the NGT Service and NGT App, deaf and hard of hearing people can communicate with other textphone users using realtime text, either directly or via a text relay service. The text relay services are now moving forward with developments in technology which means more and better access for deaf and hard of hearing people.
This is the new textphone relay service for deaf people, an upgrade from the TypeTalk textphone relay service which had been in operation for over 20 years.
Now, all calls, including emergency, are now going through the NGT service. This means that you can make calls using the standard 18001, 18002, 18000, and Assist numbers.
The NGT App is now available on the Google Play Store, just search for NGT Lite.
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Important: When linking your mobile phone some mobile networks insist that you dial 0800 numbers without the first 0. If linking doesn’t work try dialling 800 500 888. This also applies if you call the helpdesk without using the 18001 prefix. BT are finding out which mobile networks are involved so they can put the information on the website.
The iOS version of NGT Lite is available on iTunes.
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