The 3 things that make a good captioning company

Captioning has become an essential part of the modern world, enabling people to consume audio-visual content regardless of their hearing abilities. Captioning services are in high demand at the moment, due to the increasing desire for inclusive, accessible content.

There are plenty of captioning companies available to provide their services, however, not all of them are created equal. If you are looking for a captioning company, there are 3 key factors that you should consider to ensure that you select the right company for your needs.

Accuracy

The first and most crucial factor to consider is accuracy.

Accuracy is critical when it comes to captioning because even a small mistake can change the meaning of a sentence and affect the overall comprehension of the content. Poorly captioned content can be frustrating, distracting, and even misleading. A good captioning company should be able to provide accurate captions that are free of errors.

The key to achieving accuracy in captioning is having experienced captioners who are skilled in transcribing audio and video content into text format. Captioners should be well-versed in different accents, dialects, and speech patterns, which can significantly impact the quality of the captions. A good captioning company should also have the best captioners available to ensure that the captions are accurate and error-free.

Speed

Speed is another critical factor to consider when selecting a captioning company.

In some situations, like conferences, seminars, and live broadcasts, live captioning is required, which means that the captions are produced in real-time as the content is being presented.

When it comes to live captioning, any captioning company must be able to produce content quickly and accurately. Live captioners typically use a stenotype machine that allows them to type at speeds of up to 300 words per minute – three times faster than a regular typist! A good captioning company should have experienced live captioners who can produce captions quickly without compromising accuracy.

Experience

Experience is the third critical factor to consider when selecting a captioning company.

Experience is not only essential for ensuring the quality, but also for providing excellent customer service. A company with years of experience in the captioning industry is likely to have a better understanding of the needs and expectations of its clients.

An experienced captioning company is also more likely to have a team of highly skilled captioners who can handle different types of audio and video content. Captioning for different types of content, such as legal or medical or legal, may require specialised knowledge and terminology that only an experienced captioner can provide.

Furthermore, an experienced captioning company is more likely to have established relationships with clients and a reputation for providing excellent services. Clients can easily check the company’s reputation by looking for reviews and testimonials online.

Why choose 121 Captions

Choosing the right captioning company is critical to ensuring that your audio-visual content is accessible to everyone.

When choosing a captioning company, you should consider the “big three” – accuracy, speed, and experience. An accurate captioning company should be able to produce captions that are free of errors, while a fast captioning company should be able to produce captions quickly without compromising on accuracy. Lastly, an experienced captioning company should have a team of highly skilled captioners and a reputation for providing excellent services.

121 Captions meet all three criteria with ease. As the leading experts in the country, we have years of experience captioning live events, lectures, and conferences, all over the world and in many different languages.

With our team of over 300 captioners across the globe, we can provide live captioning at short notice and easily accommodate changes to schedules.

The speed and accuracy of our highly skilled court reporters and captioners, all of whom are registered and accredited by internationally-recognised professional associations, is second to none.

Contact us today if you would like to know more about our services.