New Year, New Lockdown – enhance your zoom calls with live captioning

Well, the second wave has well and truly hit as we enter into 2021. The UK is on another full lockdown and everyone has been ordered to work from home again.

That means back to Zoom calls and business conferences, but for those with difficulty hearing, that brings unique problems of its own.

If you’re running a business from home, communicating with your employees can be difficult, so make things as easy as possible for yourself by adding live captioning to your meetings.

Here are three reasons why it’s a good idea…

Boost comprehension and productivity

Live captioning is proven to help engage people more and increase their understanding of what’s going on, what’s been said, and what the plan moving forward is.

People tend to take more in when they see things rather than hear them, so reading along when someone is speaking helps everyone’s comprehension and keeps the team on the same page.

For those in the meeting who might be a little more introverted, live captioning of what they’re saying can help everyone engage with them more, boosting confidence and making even the shyest members feel valued.

Live captioning impresses potential clients

There’s a big potential contract on the line. You’ve made it to the final few choices. The client calls you on Zoom to chat, and as they start to speak, their words appear at the bottom of the screen.

“I didn’t think Zoom did that!” They say.

“Zoom doesn’t do that,” you reply. “We felt this meeting was so important that we hired a live captioning company to type what’s being said in real-time, with 99% accuracy, so no one misses anything or feels left out.”

Boom! The contract is yours!

You never know who’s (not) listening

While live captioning is generally better for everyone, those who suffer from hearing loss are especially going to benefit from it.

And just because you don’t think any of your employees or clients are deaf, doesn’t mean their hearing is 100%.

A substantial number of people have trouble with their hearing and it’s not always common knowledge.

Sound from laptop speakers is quite different from a one-to-one environment, so suddenly the playing field has changed for them.

Live captioning brings accessibility to everyone, and not only people with disabilities. Environmental factors when working from home can make it difficult to hear what’s being said, especially if people are talking over one another.

If someone is in a noisy setting, they might not be able to hear what’s being said. Conversely, if they are in a quiet environment, they might not be able to turn their sound up.

Situations like these are where live captioning pays for itself.

If you would like to know more about live captioning and what it can do for your Zoom meetings and business conferences, then please don’t hesitate to contact us today.

121 Captions have some of the best Speech-to-Text-Reporters in the world, working in many languages including Spanish, German, Italian, Finnish, Norwegian, Dutch, Portuguese, French, Canadian French, Korean and Chinese.