Why live captioning is essential for events in 2025

Accessibility is no longer optional

In 2025, accessibility is a key priority for event organisers, corporates and public sector bodies. With new EU accessibility regulations coming into effect, (ensuring inclusivity is no longer just good practice, it’s a legal requirement) live captioning is one of the most effective ways to make events accessible for all attendees, including those who are Deaf or hard of hearing, non-native English speakers, and those who benefit from text-based learning.

Enhance engagement and inclusivity

Live captioning transforms the event experience by making content more engaging and inclusive. Whether it’s a conference, webinar, HR training, or corporate meeting, captions allow attendees to follow along more easily, even in noisy environments or when technical issues impact audio clarity. Studies show that 80% of caption users are not Deaf or hard of hearing, highlighting the widespread benefits of providing real-time text support.

Comply with EU regulations and industry standards

With the European Accessibility Act (EAA) and other UK and US regulations pushing for increased accessibility, organisations need to ensure their events meet legal standards. Failure to provide accessibility solutions could lead to reputational damage and, in some cases, legal repercussions. Live captioning ensures compliance with accessibility laws and demonstrates a company’s commitment to diversity, equity, and inclusion (DEI).

Boost reach and engagement in global events

With the rise of virtual and hybrid events, reaching a global audience is more important than ever. Live captions allow non-native speakers to fully engage with content, breaking down language barriers and enhancing understanding. This is particularly valuable for multinational companies and international conferences looking to maximise their impact across different regions.

Why human live captioning is the gold standard

While automated captions may seem like a convenient option, they often lack the accuracy and context-awareness needed for professional events. Human live captioners provide real-time, precise transcriptions with correct terminology, industry-specific jargon, and speaker differentiation; something AI still struggles to achieve. 121 Captions offers expert human captioning services tailored to your event’s unique needs, ensuring the highest level of accuracy and professionalism.

How to integrate live captioning into your event

Implementing live captioning is simpler than you might think. Whether for in-person, virtual, or hybrid events, our professional captioners can seamlessly provide real-time captions that appear on screens, mobile devices, or embedded within live streams. Our solutions are flexible, scalable, and easy to integrate with existing platforms such as Zoom, Microsoft Teams, and event-specific apps.

Make your events truly inclusive with 121 Captions

If you’re organising an event in 2025 and beyond, now is the time to make accessibility a priority. 121 Captions provides industry-leading human live captioning services to ensure your event is inclusive, engaging, and compliant with accessibility regulations.

Get in touch today to find out how we can support your next event with expert live captioning solutions.