What to look for in captioning companies

Captioning is an important aspect of making video content accessible to a wider audience, including those who are deaf or hard of hearing, as well as those who may be watching the video in a noisy environment or with the sound turned off. Captioning can also be useful for language translation and can help improve the overall viewing experience for all viewers.

When it comes to choosing captioning companies, there are several factors to consider to ensure that you are getting a high-quality, professional service.

Accuracy

The most important factor to consider when looking at captioning companies is the accuracy of their captions. Inaccurate captions can be confusing and frustrating for viewers, and can even alter the meaning of the video. Look for a company with a track record of producing accurate captions, and consider requesting a sample of their work before making a decision.

Timing

Captions should be displayed on the screen in a timely manner, so that they are synchronous with the audio. If the captions are too slow or too fast, it can be difficult for viewers to follow along. Look for a captioning company that is able to provide accurate timing for their captions.

Formatting

Captions should be easy to read and not distract from the video itself. Look for a company that uses clear, legible fonts and provides options for font size and colour.

Language support

If you need captions in a language other than English, it is important to choose a company that has experience and expertise in the language you require. Some companies may also offer translation services in addition to captioning.

Turnaround time

Depending on the length and complexity of your video, captioning can take anywhere from a few hours to a few days. Consider the turnaround time offered by different companies and choose one that is able to meet your deadlines.

Experience

Experience is often a good indicator of quality when it comes to captioning companies. Look for a company with a track record of producing high quality captions and a good reputation within the industry.

We tick all the boxes when it comes to captioning companies

When choosing a captioning company, consider factors such as accuracy, timing, formatting, language support, turnaround time, customer service, and experience.

Here at 121 Captions, we meet all those criteria.

When it comes to experience, our founder Tina Lannin has been profoundly deaf from birth, so knows a thing or two about the deaf community.

Her reputation is second to none in this industry, with the team she has assembled including court reporters and captioners, professional lip readers, certified lipreading teachers, deaf awareness trainers and sign language interpreters. We also online in more than 30 languages and offline in over 80 languages.

We are so proud of our professionalism and confident in what we do, we offer a no-quibble, money-back guarantee on our work, so you can rest easy knowing that if you’re not 100% happy, you don’t pay a penny.

Contact us today if you would like to know more about why we are simply one of the best captioning companies in the world.