What to look for in professional captioning companies

Professional captioning companies come in many different shapes and sizes, so finding the right one for you is important.

The problem is, how do you find the right one for you? What makes one professional captioning company different from another?

Here are three questions you should ask yourself when looking into captioning companies.

1.     Do they have a good reputation?

One of the wonderful things about the internet is how easy it is for entrepreneurs to start their own business.

It doesn’t take much to create a stunning, professional-looking website to showcase your work and all the wonderful things you can do.

But take a peek behind the curtain and things might not be as professional as the website suggests.

A company boasting of hundreds of clients and dozens of staff might actually be a single individual making themselves look bigger and better than they actually are.

When looking into captioning companies, it’s always a good idea to research reviews, testimonials, and previous work examples before handing money over. An honest and reputable firm will always be happy to provide previous happy customers for you to make your own inquiries.

2.     Is their work fast and accurate?

First and foremost, a good captioning company should be accurate in their work. That’s the one thing that should be a priority for you and for them.

Add to that speed, and you’ve got a great combination that only the very best captioning companies can claim.

Accuracy is essential when it comes to official documentation, especially in courtroom exchanges, legal dispositions, and contract meetings.

Speed is important when things are moving at a rapid pace and the stenographer needs to keep up. Live captioning, for example, is a good illustration of when a fast writer is essential, as the entire point of it is to keep deaf and hard of hearing people up-to-date with what’s being said, not reading what’s happening minutes later.

3.     Do they have the right experience?

Captioning for deaf and hard of hearing people is a very intimate and trusted job.

An insight, understanding and appreciation of the deaf community will go a long way in the day-to-day practices of a captioning company, bringing extra value and commitment to their clients.

Only the best captioning companies will have staff who are familiar with the disability and have a high understanding of deaf awareness. Our director Tina has been deaf all her life and has two cochlear implants, so the team understand the needs of deaf clients very well.

And of course, it goes without saying that the best captioning companies never use automatic speech recognition software, which is not only impersonal, but rife with inaccuracies.

Reputation, skill and experience

These three things are what make the difference between a good captioning company and a great one, and as the UK’s leading captioning company, we tick all the boxes.

Hand-picked from across the globe, our experts caption with a 100% accuracy rate up to 360 words per minute and in a multitude of languages.

With credentials like these, it’s no wonder some of our clients are famous and respected names around the world, including the Foreign Office, Al Jazeera, Sky News, the BBC, The Associated Press, and many more.

If you would like to know more about how we can help you and your unique needs, then contact us today for more information.

Our friendly and experienced staff will be happy to help in any way they can.