Remote Captioning services – what you should be looking for

If you’re searching for remote captioning services, there are plenty of companies out there, but are they all the same? Like everything else in life, some businesses are simply better than others, so what should you be looking for when it comes to the best remote captioning companies?

Here are three things that all reputable captioning companies should offer.

Experience

Like most things in life, the more you do something, the better you get at it.

The beauty of experience is, it’s not something you can fake. Either a company does a good job or they don’t.

Watch an experienced barman in a pub compared to a student who has only recently started. It doesn’t matter if the student is younger, faster or studying advanced quantum mechanics. The experienced barman will get your drinks to you faster with less chance of a mistake in your order.

That only comes with experience, and when it comes to remote captioning companies, only years of practice make the best skills.

Accuracy and speed

This is the bread and butter for remote captioning companies.

As a rule of thumb, accuracy is more important than speed, but speed can be more important in certain situations.

Accuracy is more important when it comes to legal matters. Courtroom exchanges, contract negotiations, and legal dispositions all need to be recorded exactly, so in the future, everyone knows what was said and agreed.

Speed takes priority when it comes to allowing people to follow along with what’s happening. Live subtitles on speeches or for news reports are examples of how accuracy might take a back seat to speed.

Only the best captioning companies can do both.

Reputation

Although there are plenty of remote captioning companies out there, very few have the reputation to back up their claims.

Happy previous customers are the backbone of a good business, so companies with a good reputation will be happy to provide you with testimonials and references. If they’re shy about doing so, you might want to look elsewhere. Legit companies will be happy for you to contact them, not try to avoid examples of their work.

And it’s important to note that experience and reputation are two different things. Some brands have been around for years and have plenty of experience, but their reputation precedes them, and not in a good way.

When was the last time anyone had anything good to say about Ryanair?

121 Captions meet all your requirements

There are very few remote captioning companies that tick all these boxes and 121 Captions fit the bill.

The speed and accuracy of our highly skilled court reporters and captioners, all of whom are registered and accredited by internationally-recognised professional associations, is second to none.

When it comes to experience, our founder Tina Lannin has been profoundly deaf from birth, so knows a thing or two about the deaf community.

Before setting up 121 Captions, Tina worked as a finance director, expert witness forensic lip reader, C&G ATLA lip reading teacher, deaf awareness trainer, and CEIGHE higher education careers consultant.

Her reputation and that of 121 Captions are beyond reproach, so why settle for less?

We are the best remote captioning company in the industry. Why wouldn’t you choose the best for your company?

Contact us today if you have any questions about how we can help you and your business with our remote captioning services.